FAQs

How long does it take to receive my order?

Standard shipping goes by UPS Ground which takes 3–5 business days. 

Next day and 2nd day orders: In-Stock items on orders placed before 9:00am CST Monday - Friday will be shipped the same day. Orders placed after 9:00am CST will ship the next business day.

You can check on the status of your order online by signing in and going to My Account and then to Order History to find a specific order. You can also contact Customer Service for an update at 800.288.9920. 

International orders (including Alaska and Hawaii) are sent parcel post and take approximately 6–8 weeks for delivery.