FAQs

What if my order is damaged when I receive it?

Before signing the delivery receipt, check for shortages in the carton count and for any visible damage to the cartons. Note shortages or carton damage on your receipt and have the driver do likewise. Keep the original shipping cartons that show the damage. Do not destroy them! Immediately notify our office and the delivery carrier of the problem. We will replace damaged goods at minimal inconvenience to you.